I expect to be treated like a valued client when I go to a spa/salon. When you enter instead of a warm welcome, you are made to feel like you are an intruder. Bad form! This is 2010, not 2007 when it was acceptable for salons to be full of themselves with attitude. Now we are demanding to be treated with respect and get top notch service. I hope they go out of business and soon.
Ladies, don't put yourself through it. I had an appointment and had to wait 15 minutes. That's not acceptable. And the services I received were sub-par!
Too bad the Oxford is such a cool location. I am searching for a new place in lodo. Will keep my eyes open.
Pros: None
Cons: Bad attitudes, anti-customer service, worst pedicure
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