My rating is in regards to their professionalism as a catering company under the URL for zafrakitchens
I was forced to give 1 star in order to submit but I'd really rather give 0 stars. NOTHING in regards to customer service.
I wrote 3 emails and made 2 phone calls attempting to find out catering information for my upcoming wedding. I received one follow up phone call the first time from an assistant who was fairly nice but I was told that I'd receive a follow up call and I never did. That's why I wrote 2 additional times. My fiance wrote to them as well and also received NO response. Their lack of professionalism and apparent lack of need for catering must indicate that business is too good for new business. I was excited about their catering menu bc since I'm of a mixed cultural background, I was looking for a mixed menu that appealed to both sides of my family. This menu was the closest that I have seen. If their lack of respect for me as a customer is an indication of how they would treat my wedding, obviously, I don't want them. I'm not only extremely disappointed but also saddened. I had enjoyed the times I had eaten there so much that I wanted to show it off to visiting family. Obviously not anymore. Thanks for wasting my time. It takes a lot for me to write a review, so for me to write an unfavorable review is a big deal. Now the food, obviously, I've enjoyed it which is why I was so interested in their catering. I find it hard to believe though that the lack of professionalism doesn't carry over into their kitchen practices and that worries me. People who lack courtesy and professionalism are generally the same in all other areas of their lives. Do I really want to wonder how unprofessional they might have been with my food?
more