I?ll start with a caveat first. ABC did not do any actual work on my vehicle. However their customer service and honesty was so impressive that I will be knocking on their door if I ever do require transmission or clutch service in the future. \r
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My background: I?m 55 years old and have done / know enough about auto repair to realize when I should try to do something on my own and when not to (thank goodness at least some wisdom comes with age?). I do quite a bit of research on any (new) business that I am going to deal with; read reviews, check Better Business Bureau, review a contractor?s license, etc. So I?d looked at a number of transmission repair places before even selecting ABC to contact. \r
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My contact at ABC was Mark Lepkowski (Service Manager).\r
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Now the rest of the story:\r
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I was experiencing a howling noise when my 2006 Mini Cooper was first driven in morning. Soon as the car warmed up the noise retreated leaving that typical situation where you ar
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