These other reviews are not lies because I have had the same experience. I want to give the doctor a better rating but I am rating this about the back office scheduling staff, and phone scheduling staff.
I had been there once and needed to schedule a surgery and they said they would call me later but I decided from the way the front desk was I really did not want to go back there but when I didnt answer the first phone call the woman called me about 14 times in one day(literally calling once an hour or more than once an hour) and left maybe 2 messages and then went ahead and booked me my appointment without even speaking to me to which I cancelled later due to this unprofessionalism. I really liked the doctor and she is one of the few women urologists in town and so sadly I will be returning to this office but ONLY because the doctor was so sweet and helpful. I just dread having to deal with their scheduling back office girls.
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