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Poor customer service - Review by citysearch c | Abra Auto Body & Glass

Abra Auto Body & Glass

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Poor customer service 12/14/2010

After a tree branch crashed though the Sun Roof we took the truck here becasue it was recommended by the insurance company and a person that worked at our agents office. So far, it has taken 4 and 1/2 weeks to replace a sun roof, install new headliner and carpet and replace the seat cover and console cover. Started on 12-9 thought it should be done, then it changed to Friday 12/10, gues what, not done. Then they said it should be done 12/13, and guess what , not done. then today 12/14 it should be done, guess what, it is not done again. I think they put off the insurance work and work on cash customers first. Just my opinion. but I will spend a lifetime telling everyone that I run into NEVER to go there. It does not take 4 weeks to replace a factory sun roof and assorted parts. Just rediculous. more
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