I just bought a used car from here. First let me say I wasn't too impressed with the service. But after haggling with the salesman I got the car I wanted for $21000. So I signed the papers and went home. But after looking a little closer at the paperwork and I realized they charged me $22500 for the car, not the 21000 I agreed to with the salesman. I've run all the numbers and taken into account tax title etc but it still comes out the same. I got ripped off. Absolutely unprofessional if it was a mistake on their end and absolutely unacceptable if it was not. I'm going back first thing in the morning to get things straightened out. I will post an update when I get back. Even if they straighten things out with me, it is totally unprofessional to charge someone more than what they agreed to pay. I'm going to give them the benefit of the doubt and say it was miscommunication between the salesman and finance department. I guess it's partly my fault for not taking a closer look at the paperwork when I signed. I guess I shouldn't have been so trustful...
Update: I returned to the dealer the next morning and let them know of the problem. They changed the paperwork to reflect the agreed-upon price for the car. They barely offered and apology and sent me on my way. I would not recommend getting a car at Benson Honda.
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