Well. I have to say this was completely not the experience I was expecting to receive. I thought I would be bounced around from salesman to salesman, and manager to manager, but my transaction was a clean, fun, and smooth process. I requested internet prices from multiple dealers ( trying to be diligent with pricing research). Sons was 1 of 3 that responded back within an hour with a price quote. After the price quote, I received a phone call from the internet manager. He told me he could have the vehicle ready for delivery and all I needed to do was print my quote and bring it with me to the dealer. I live close to the dealer and he told me the price was lower than anybody because they wanted to be up front and be aggressive with earning my business because of my proximity to the dealer.. It made sense, so I allowed him to set the appointment. I arrived at the dealer the next evening.. the internet Manager set me up with his salesman.. Salesman was a little boring, but kept the process moving without much wait time.. They had two vehicles they would honor the price on... I test drove one... LOVED IT!! The salesman said he needed to start the paperwork process. ( I was thinking,... ok, here is the catch.. now here comes the bait and switch, etc)... The salesman came back with the price. It was different than the price I received online.... I informed him I had special pricing from the internet manager.. I showed him the email... he took it to the sales manager... and they honored the price. That simple!! I loved it and felt relieved.. I thought for sure the battle was coming... but it never came... While doing paperwork they offered me options and accessories to buy for my car... I declined.... and they were still professional and nice... I went through the entire process thinking the games would be started from them in 5 minutes... I spent two hours there and the games never started. They were completely honest and seemed to be determined to earn my business the right way... I would recommend this dealer to anyone.. I would also say... START WITH A INTERNET QUOTE and take it with you... These guys want to do business....
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