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Terrible customer service - Review by citysearch c | Romanelli Optix

Romanelli Optix

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Terrible customer service 12/16/2010

This optical shop has the worst customer service in the Kansas City Area! They are rude, arrogant and insulting! They try to lure you in with ""buy one get one free"" or a 50% off blowout sale but these ""sale""prices are still more than other shops for the exact same merchandise. They are pushy and if you are not ready to purchase after they have allowed you to try on only 3 pairs of their frames, they just ignore you. There are so many other wonderful optical shops in KC area that are helpful, I don't know why anyone would chose to do business with these men. more
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