The first few times that I picked up my dog, he was happy to be there. After a while, I started to worry because he was afraid to go to one of the older males who works there. He actually acted fearful. When I dropped him off the last time, he was clean. I came back earlier than they expected and he was filthy and smelled really bad. After I bathed him, I discovered that he had a scab on his chest that was not there when I dropped him off. I have found some of the staff to be very rude as well. I will never take my dog there again. You might think they love your dog, while you are there to observe, but you do not know what goes on when you are gone. My dog's fear of this person says something. You can not talk to the owner or staff. They can do NO WRONG and in fact, get upset if you ask them to do anything special. I agree with the other reviewer on here, that if they had better management skills"", they would realize that the ""customer is always right"" The Last time I needed boarding for my dog, I took them to the Pet Lodge, which is in the same general area of town. They have a completely different attitude towards thier customers and dogs!
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