I went to ask for advice on resizing an antique ring my mom had given me that was too small. After telling me that it would be impossible to re-size because the band was too small and too thin, he starts to put pressure on it using a metal rod. He broke the band that he had NOTICED was thin and worn down and hand it to me and said ""Well, maybe it will fit you now."" He never offered to fix it, never even apologized. Mr. Ulrich is rude, inconsiderate and completely unwilling to help unless you are spending money.
AWFUL EXPERIENCE. I am never going back and I encourage everyone else not to also.
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