We started using Hayes Automotive last year. They have performed work on my husband's truck and my Volvo. My husband's truck had a problem that caused the check engine light to stay on. We took it to 4 different dealers to fix it, but we still had to take it back every every few months. But, since we have been going to Hayes, we have not had to take the truck back for the same problem.
I think they are very thorough and flexible. They are good about getting back with the customer and telling the customer what needs repaired.
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