My husband and I went in for a couples massage. The spa is located in a very old house that is creaky and hot. As new customers, normally you expect people to show you around and where to wait etc. Not this place!
The front desk girl made me feel rushed, and she was texting on her cell phone when I walked up to her. She made me feel like I was a bother to her.
While waiting for our appointments in the sitting area we can look out at the back porch and see employees standing around smoking which was a huge turn off. While waiting for our appointment to start I decided to go up the front desk to ask some questions about certain services in their brochure. I was inquiring about the chemical peel to correct some minor imperfections. She, I believe her name was Vanessa, was pushing everything they offered in a very high pressured way from laser treatments to very over priced products etc. There's a way to upgrade and sell- being pushy should not be one of them.
Inside, the lady that gave me my massage never said a word which left me uncomfortable and my wife's technician was just the opposite. She wouldn't stop talking. We also overheard unprofessional conversation coming from other areas upstairs. Every time anyone walked outside the room the floors would creak, there are stains all over the wooden floors. It just doesn't look very sanitary and clean. I would recommend going someplace else.
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