Recently my husband and I decided to have a complete replacement of all of our heating and cooling equipment. We did ample research and obtained bids from several companies. Although Polestar was not the cheapest of all the bids, the quality of the products and the helpful nature of the Sales Manager who talked with us (on multiple, multiple occasions) convinced us that Polestar was the right choice. They gave us multiple options while being upfront about the quality and what to expect from each. \r
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Once the decision was made, they wasted no time in installing all of the equipment to the standards indicated in the initial proposal. Everyone from the Sales Manager who assisted in our decision, to the front desk who called to tell us the technicians were on their way and to keep us updated on the progress, to the technicians that installed the equipment were top notch. The equipment is installed and my husband and I could not be happier with the results!
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