I was very surprised with the excellent quality of service and personal attention that I recieved at Bertera Chevrolet, even though I was purchasing a pre owned European Sport Sedan. I called the dealership from overseas and was able to place a deposit on a vehicle on the spot, holding it for me for longer than any dealer would prefer, this is when I knew that the customer service of this dealership was better than average. When I arrived to pick up the car, the salesperson that took the deposit was on his off day but the sales staff did not miss a beat and answered all my questions with unmatched professionalism and honesty and I purchased the vehicle the same day. I test drove the car and completed a purchase and sales agreement the same day, every person I encountered from the Salesman to the Finance Manager was a friendly professional at all times. The next day the car was delivered 90 miles to my hometown with the courtesy that one would expect when purchasing a Bentley. Steve Gonzalves, the internet sales specialist that took the deposit on the vehicle, and Mike Teixeira, the Sales Consultant that handled all the paperwork and test drive made my experience at Bertera Chevrolet among the best that I have ever had at any Domestic or Foreign Dealership. I would recommend Bertera Chevrolet to anyone, whether they would like to purchase a new or pre owned Chevy, or if they want a pre owned Audi S4 in near-flawless condition (as I did). I did all of this while I was on R&R Leave from Iraq, and I can say that Bertera also honors the Veterans of this country.
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