I purchased a vehicle from Florida Auto Exchange in January 2010. I paid $2700.00 down. The day the car was driven home the brakes were squeaking. We brought the car back and they said that the brakes were new and that's why they were squeaking. A couple months later the brakes were still squeaking. We brought the car back and they then said that sometimes brakes just squeak. A few months later the brakes were grinding. I brought the vehicle back again and they said that the rotors and brakes were gone and they needed to be replaced. I have a two year old so by now I'm furious. The brakes were (supposedly) fixed. They then charged me $260 for the brakes to be replaced. I didn't have the money on hand so I made an agreement to make payments on the service when I made the car payment. When I brought the car home the check engine light was on and it sounded as if something was stuck in the brake column. I planned on taking the car in the following weekend. On Thursday the car payment was 4 days late and they came and repossessed it from my job. They took my car seats and left me stranded with my 2 year old daughter and my 3 year old nephew. They hadn't even contacted me before they put it up for repo. I called the next day and asked what I would need to do to get my vehicle back. They said I would need $650 to get it back. ($150 for repo and storage fees, $300 for the past due and following car payments, and $200 for the brakes). I decided to think about it over the weekend. I called on Monday morning to let them know that I decided to get the car. At that time they told me that they were pulling my loan because I had to think about it over the weekend and they weren't going to do things on my terms. This has been the worst decision I have ever made for my family. I would not recommend this car dealership to anyone (especially to someone with a family).
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