I had a terrible experience at Dolce's. I purchased their Groupon over the summer and was hoping to save some money by doing so. When I came in for my appointment with the owner, Anna, it was apparent that she was double-booked. She was woking on another woman's hair and mine at the same time. I am blonde and I told her that I wanted to go a little darker for the fall/winter, but not brown. She proceeded to dye my hair brown despite what I had said, and when I told her it was too dark, she said she would add some highlights. Because I figured this was her fixing the issue, I assumed she would not charge me for the highlights. I was WRONG. Not only did she charge me for the highlights, but also a deep condition and style that I didn't ask for--She said she just wanted to see what it would look like when dry. Overall, I ended up spending TWICE what I normally would on my hair. (Not to mention she had her son rinse my hair and he had never done so before. Incredibly awkward and uncomfortable). I WOULD NEVER RECOMMEND THIS SALON TO ANYONE. Please think twice before scheduling an appointment.
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