I recently had a haircut at Seven. I've hesitated writing a bad review since I know how they can affect the stylists, and and the business. However, I decided to do it, partially because it might be helpful for the salon owner to read it and it can certainly be helpful for the stylist.
i had a haircut with one of their senior stylists recently, Reaghan. She was unfriendly, refused to listen to me, argued with me, and of course in the end gave me a bad haircut. I am not sure what a senior stylist means in their context. She had no idea how to talk to the customer, or more importantly listen to what the customer wants. In the end, it is only hair, and it will grow back, but now i have to be stuck with the really bad hair for a while, and she and the salon get to be stuck with this bad review. Perhaps time for a customer service training? Also, while you are at it, make sure you teach your stylists, especially senior stylists, HOW TO CUT THE HAIR!
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