Arriving after a very long international flight, no sign of New Family. The last thing we needed to do was make long phone calls but after contacting them we learned the driver had been given the WRONG TERMINAL and the WRONG PHONE NUMBER for us. He was unable to contact us or meet us. What a hassle. I so wish I had just taken a cab. There's a flat fare of $45 plus tolls from JFK (it's written inside the cab) and another time I will definitely do this rather than bother with this lot who charge twice the price and are twice the hassle.
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