Located at 4229 SE 182nd in Gresham, Alfie's is a disorganized, unprofessional establishment. We dropped our Cairn Terrier at 9:20 on a recent Saturday for a 10am appointment only to receive a call at 10:45 to inquire of we were bringing our dog for our scheduled appointment. When we called and told them our dog was already there they told us she wasn't. They even asked if we had taken her some place else. Aser some discussion they suddenly found our dog. Turns out she was locked in a crate for over 2 hours with no one knowing she was there. The owner saw this incident as an Ooops and expressed no concern ot even how to fix this issue moving forward. She didn't even offer a refund for the poor grooming job they performed. I wouldn't take our dog back there on a dare and would highly recommend serious thought be given by anyone thinking of taking their dog to this facility. Do yourself a favor and avoid this place at all cost!
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