I used to LOVE this place, but it seems like things are going south. I had not been back for some time as I had been in New York and also tried Wax on Melrose. The first thing I noticed, there was not the normal ""walk in"" crowd there Saturday morning. And then when I went to get my service, I found Cindy was not as thorough as usual, and whereas in the past the bikini wax had been relatively painless, it HURT like hell. And that's because she used much wider strips than in the past. I think she used 4 strips to take off all the hair down there. And she did not inspect her work. I still have hair in hard to reach places. I also noticed that she no longer placed her hand down on an area after she ripped the material off. In the past, this soothed the area and counterbalanced the pulling of the hair. Sadly, I don't think I will go back. I think Cindy is great, and she has a wonderful energy. But I guess things change. :(
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