In April of 2010, I paid The Roofing Police for a permit to repair a roof at my residence. I was assured that the permit was paid for and that their company would take care of everything prior to completion of the work. The roof was repaired and all services were satisfied (with the exception of stained ceiling tiles in the back hallway as a result of a leak AFTER the work was completed-which by the way they have yet to replace after me telling them about it 3 times)
On or about September 27th 2010, I received notification from the Township of Cranford stating that they did not receive payment for the permit. I spoke with John (the owner of The Roofing Police) and he told me that it was an oversight and that the issue would be resolved immediately. He did in fact resolve the permit issue and an official permit was issued on 9/27/2010.
On September 29th 2010 however I received notification that the building permit was “NOT APPROVED”. I called John and notified him of the situation and he said he would take care of it.
When I didn’t hear back from him after a few weeks, I called 2 more times until finally I called the Township of Cranford to inform them that I had made numerous attempts to contact The Roofing Police, no one had returned my call and I was concerned about receiving a fine. The Township of Cranford contacted John and said that he was aware of the situation and he would be working with someone from the Township to assess what needed to be done so as to pass inspection.
I have still yet to hear from The Roofing Police regarding what their intent is to pass inspection and to resolve the issue. At this point I don’t expect the 4 ceiling tiles to be replaced. I just want to pass inspection and to avoid any fines.
In summary, I laughed when I read the other review on The Roofing Police because that customer was spot on. John's quote was WAY lower when I first agreed to have him do the work but then his workers said that I needed a new chimney stack down to the roof-line. Though they did an excellent job on that, my furnace people said there was a bucket full of bricks and cement in my furnace in the basement plus they never cleaned out the mess in the living room.
I was warned about using this company but thought the complaints weren't true. I wish I had listened!!!!
John the owner refuses to contact me like the other review stated and I feel as though I was WAAAAAAY overcharged for the work. Plus technically I still haven't passed inspection so I'm in fear that I will be fined, but I can't get John to resolve the issue.
I would NEVER, NEVER, NEVER, refer anyone to this company. This is no way to run a business!!!!!!!!!!!
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