I cannot stress strongly enough that this business should be avoided. A repairman came out to check our KitchenAid dishwasher for two problems (springs in door were shot and door handle kept getting stuck). A second visit was required after parts arrived, and the price was hefty. For awhile both problems seemed repaired. However, after about 3 months the new springs were no longer keeping the door from dropping, and then a few weeks later the handle started sticking again. I contacted Doc's and eventually received a phone call from Tom. After listening to Tom talk in circles for 15 minutes(the man loves the sound of his own voice), he finally offered to send someone out for $59(!) to see if the parts were defective - no possibility of his repairman doing a lousy job! He refused to see how unlikely it was that BOTH repairs could possibly fail within four months, and refused to take ANY responsibility. DO NOT hire Doc's Appliance Service!
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