I was originally introduced to Grecco's when I went there for a lunch function with work earlier this year. The food was fantastic and the staff was very accommodating. My wife and I were in the area last weekend and I was thrilled that I had another opportunity to dine there once again. Needles to say how shocked and disappointed we were with our visit. We arrived at Grecco's around 2:00 PM, thinking we would be there after the main lunch rush. There were three couples in the main dining room and more people out on the deck. When the hostess found out that we did not have any reservations, she informed us that there would be a 15 - 20 minute wait to “allow the kitchen to catch up”. When we asked if we could be seated to just have a glass of wine while we wait, she asked if we could go into the bar and wait. In hind-site I that was just a way to get us out of the hallway. Our experience in the bar was no better. We had to ask for a glass of water and we were treated as if we were not even there and we were the only people in the bar. Needless to say we did not stay for dinner because your staff made it apparent we inconvenienced them with our unexpected arrival.
Please do your patrons a favor and post a sign, “By Reservations Only”. I know that I will not be back and I am more than happy to share my experience to anyone that will listen.
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