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POOR Customer Service Skills - Review by citysearch c | Brown Shoes Inc.

Brown Shoes Inc.

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POOR Customer Service Skills 10/29/2010

This store has ZERO customer service skills!!! They are refusing to help my mother find the right shoes for her feet, and wont give her the money back for the first pair of shoes she bought there. The manager told me that the employees werent paid to spend time with clients on picking out shoes!! That is their job is it not?? Overall, I am very unsatisfied with this store and I will be contacting the State's Attorney General's Office and the Better Business Bureau. more
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