My car was towed from a legal parking space. Photographs taken by the tow truck driver as well as myself clearly indicate my car was legally parked in a non-reserved, non-handicapped spot. Apartment management had to get involved to have my car released from Maxx, They advised Maxx the car should have never been towed. Even though the pictures clearly indicate my car was legally parked, Maxx refused to admit their mistake. A representative at Maxx refused to even give me the name of the top manager in the office so I could follow up. I have since filed a report with the local BBB (case # 75129211) and I will continue to make attempts to follow up with Maxx Towing until my concerns and complaints have been heard and handled to my satisfaction.
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