Great night view, great waiter, and great food.
However, we had a HORRIBLE service from the woman who was in charge of reservations.
We actually complained about the incident to the manager, and we were able to talk to that woman. However, we were shocked at her stubborn and rude manner. She said she’s sorry, but also included that she’d done nothing wrong. One of my friends was so angry about her attitude, we had to take him out and wrap up our conversation.
She actually discriminated us from riding the elevator. She did not believe that we had a reservation so we had to give our first and last name while the other customers said ""we have a reservation"" and was able to ride the elevator!
We were properly dressed, but were dishonored by that lady. It ruined our dinner!!!!
I cannot believe that the fancy and high level restaurant such as Signature Room had actually hired the person with disrespect for the customers! I never felt so mortified in the restaurant, especially in this kind of place.
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