My appt was for an oil service and recall items reolated to the Prius. They were very accomodating and up dront with how long the service would take. They provided me with a car while mine was being serviced. The service clerk made sure mu bill was ready when I came to pick up the car. She had forgotten to apply the coupon for oil serice and produced a new receipt and took $10 off for making me wait. I was surprised and greatful.
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