John & Ashley is still at it with their rediculous attitudes and scam program. I should have read the reviews, and now I'm sorry. These guys keep the BBB busy. They charged me over $800 to repair something that was not broken. The technician was nice but later called to apologize. He quit and said the owners whole business is to sell parts at extreme (retail +300%) cost and rack up unnecessary repairs. Although Ashley likes to yell at her customers that they are all well trained, the technician said he never received anythign but a little OJT and then was set out on bogus repair trips. I'll be filing a legal fraud complaint on this one. It's wasn't just bad service and a rude response - it's a felony.
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