I have received flowers from Enchanted Florist as gifts a few times. Arrangements are pretty but flowers are usually old and do not last long. I received a beautiful orchid via mail and they sent it soaking in a plastic bag without any care instructions. Orchids need to be dry- so, all of the leaves turned yellow and the flowers fell off right away, i asked an orchid specialist and he said they obviously knew nothing about orchids to be sending them like that. I called enchanted florist to see if they would replace the costly gift that they damaged and they refused. BAD CUSTOMER SERVICE, I will NEVER get flowers from them again!
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