I'm a native New Yorker and have been exposed to all types of people standing guard at the front of restaurants. This one is ruined by a strange, cold, weirdly disconnect person who should try another line of work. I've gone here many times, The food can be good, but the service is spotty. My main dishes once came out with my appetizer and they thought I would eat them twenty minutes later under heat lamps. This week I went three times and was told I couldn't eat because one person in the party was delayed in traffic.
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