In reading these reviews clearly there was a time when perhaps Klein Honda provided quality customer caring experiences. It is evident that that time is long gone. What happened to Klein Honda? Perhaps the economic down turn has damaged their profit margins so badly that they now have to rip off their customers and carelessly shuttle them through like cattle to make any money? I am deeply disturbed by the comments I am reading on this review and highly disappointed in this company’s behavior. I have also read another story very similar to this post below.
These are one of the most difficult economic times in our history and we need to do our research before spending our money for new purchases. This is why I chose to research where I wanted to purchase my new Honda. I work hard for my money and want to feel good about where I spend my dollars. They do not come easily these days as we all know.
Too bad Klein Honda for your poor and disgraceful behavior. I was ready to purchase, have cash to buy and I don’t feel you deserve the opportunity to try to screw me over as you have these other people.
You are getting very poor reviews not only here but with other consumer sites. At least we will all know that if Klein Honda goes under it will be by their own devices. They will not be able to blame it on the economy like everyone else. Klein Honda, the only bail out option you have is to try to reclaim yourself as a neighborhood, family friendly, community friendly company that actually gives a hoot. To be big enough to admit when you make a mistake and to fix it like a responsible, caring member of the community.
I hope the other Honda dealerships have their arms wide open ready to receive all of the customers your are chasing away. I will be sure to pass on this post to my new dealership as I hand them the check for my purchase. I will let them know that there will be much more business coming their way. I am sure they will be eternally grateful to you for that.
Weedleontheneedle
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