i had such an awful experience at this place. roger was incredibly rude to me and my sister. i was getting her hair cut for her birthday. she wanted bangs. he let us know he would not cut her hair the way she wanted. it was either get it cut the way they wanted to cut it, or no cut at all. he told my sister that if she got bangs and he was her husband he wouldn't want to see her face walking thru the door. he really insulted and hurt her feelings, on her birthday. i really can not believe how mean he was. i understand if you only want to cut hair the way you think it looks good if thats how you want to run your business, thats fine. you don't have to be so mean and condescending. i'm sure they do great hair. but the customer service and consideration for other people's feelings is horrid. i will tell everyone i know not to go to this place.