I was nervous when I first read this online. The truth was explained to me by jack himself.\r
Jacks is being slandered by a disgruntled employee. Doesn't it seem just a little bit obvious that the 6 happy customers are all 5 stars and the balance are 1 star. In several different reviews a poster even acknowledges that he formerly worked for the Company.\r
We apologize to our loyal customers for any anxiety they may experience by seeing this in print. Take comfort knowing he is actively and aggressively pursuing a legal remedy for any slanderous posting.\r
When your window volume runs into the millions it would be ridiculous to think there would never be a problem. Customer satisfaction is Jack's goal and the Better Business Bureau will testify to that.\r
Don't hesitate to use Jack's for all your window needs
more