They have a very nice facility and it is well taken care of. The staff is very friendly and will go out of their way to accommodate you and your pets needs. They are extremely knowledgeable at what they do and are very professional. I have not found a vet in El Paso or any surrounding areas that matches the quality of service they provide. I never thought I would find a vet like this in a place like Carlsbad NM. My girlfriend has used vets all over Hawaii, California, Texas and South Carolina and none of them compare to these guys. We recently moved to Hawaii for work and they helped us complete everything without having to quarantine our three cats and three dogs with Hawaii's crazy animal importation laws. We love this vet and wish we could take them with us. If you love your animals, you can trust these guys. This vet is truly a rare gem in Southern NM.