I went to this salon because of some of the reveiws I read. I'm sorry that I did. My hair had split ends and I asked Naz for recommendations for a cut. She suggested a short cut in the back, layered/stacked, and longer at the sides. I was hesitant so Naz asked if I wanted to look over some magazines while she cut/styled the next client. I picked out several examples of what I like and began to show Naz. However, Naz obviously already had decided what cut I should have as she became notably irritated with every photo I showed her. I then specifically told her that I DID NOT want it as short as she was explaining since I've never had short hair. She continually reassured me that with longer sides, it won't look like a short cut. I told her that I wanted it at least an inch lower than my chin. Of course, Naz had already decided that the ""client knows nothing"" and cut my hair the way she had originally planned. I was a little devastated with how short it was and how short it looked (even on the sides). The sides ended up being above my chin, not an inch below. I tried to keep an open mind and work with this short cut. Naz then told me that I should have a body wave put into my hair. The next day, I struggled to style my hair so that it didn't looked ""chopped"" so I called the salon to inquire about the body wave Naz had mentioned. When the person answered the phone, I explained how I was just in to see Naz for a cut the day before and how Naz recommended I get a body wave. I asked if they had body waves specific for baby fine hair as not to damage. I received a somewhat rude ""yes"". I then asked when the next available appt would be -- this is about the time I realized that the person on the phone ""was"" Naz. I confirmed that it was and then asked Naz if a body wave would only ad texture and not curls and she rudely laughed at me for asking such a ridiculous question. I'm very shocked at the unprofessional mannerisms of Naz and very disappointed in her inability to communicate with clients in any way other than demeaning. She truly acts insulted if a client asks questions -- it's as if her hair styling abilities are being questioned by her unknowledable and lesser clients. I will never go back to this salon and I would never recommend it to anyone. If you want to be treated in a rude and demeaning fashion, then this salon is for you. Else, please research and go somewhere else. I would have rated this experience as ""0"" stars but it wasn't an option.
Cons: Laughing at client's questions concerns
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