Infertility treatment is stressful enough itself; one does not need the extra complication and stress caused by the incompetence and inefficiency of a clinic. OLRH lost some of my medical records. And the billing problem was never ending ? they couldn?t find payments I already made, filed the insurance claims wrong, never appropriate applied credit to my account?? There seems to be high turnover at the clinic, every time I contacted them for billing issues, I had to talk to a new person as the last person I communicated with no longer worked there and often there had been no record of the previous communications either.
I wish I had checked BBB record and consumer reviews before choosing an infertility clinic.
more