Was late for pick up. Very aggressive and rude. Became so unpleasant that it was impossible to get in the vehicle with the driver. Still charged the credit card!! Unfortunately, it wasn't until after this bad experience that I heard from lots of people that they would NEVER use this service because it is so unreliable. Don't waste your money....call a different shuttle. This service does not even deserve one star on the rating scale.
Cons: Late, aggressive, rude
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