I received sub-par and distressing service from a technician who would only identify himself as ""Five."" He overcharged me, clearly had no idea what he was doing, and to make matters worse, he entered my house without knocking! The service was completely outside, so he had no reason to enter my house. Fortunately I have a very protective dog who would not let him get very far.
The company still has not responded to my concerns.
If you're a woman, keep your doors locked if this company is around!
Pros: They did show up.
Cons: I felt unsafe with their technician.
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