Looking for jewelers all over Chicago and even Boston, Isaac was the one who would sit with you patiently, listen to what you are looking for and what your budget is, and then try to find you something. He never pushes you to buy something from him or go over your budget. Unlike many other jewelers (who just want your money in return for as little as possible). He understood that this was a two-sided business: that we wanted to make the best and the most out of our money and he wanted to make a profit out of us. He's very good at knowing his customers.
I am very picky and specific about what I want. I had an exact image and details of the ring I wanted. He helped us find a diamond with all the characteristics we were looking for within our budget. As for the setting, I told him what i had in mind and he had it designed and sent me a CAD image of it. Within two days, we exchanged over 10 emails with me asking for changes to the image and he sending me the updated image. In two days, I received a CAD image of the exact ring I had in mind to the finest details and a week later, I had the ring itself!!!
They are very prompt and responsible in answering your emails, phone calls; very patient with all your questions and concerns; and very respectful of your budget constraints and pickiness.
Isaac is a jewelers who believes in making lifetime customers out of you rather than make the most out of you one time and be ok with you never going back to him again.
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