I dropped my truck off for service this morning at about 10am for hesitation and rough idle issues at the Panama City, FL 23rd Street location. I was told by the service manager that they would run a diagnostic test and have an estimate for me by early that afternoon. I left at that point to run some errands. By 4pm today I had not heard from them so I called to check the status of my vehicle. I was told by the employee that he just got on shift and would check on it and call me back. Two hours later at 6pm I still had not gotten a call. So I called again. Again I was told there was no information and I would be called. An hour later at 7pm I physically drove to the location thinking that they must know something.
When I arrived the employee at the counter pulled my file and told me they didn't really know what was wrong with it but I "should" replace the coils, plugs, plug wires, PCV, Air Filter, Fuel Filter, and get a Fuel System Cleaning to see if that fixes the problem. I had a p
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