I take my car to Pats for everything that needs to be done! So does my husband, mom, and aunt. We are all very satisfied with Pasts. The staff is courteous and approachable - which is very nice as I am a mid-twenty year old female. They have earned my TRUST. I took my car in for an oil change the other day. I had been feeling a slight resistance on the brakes. I mentioned it to Brian and he said "We'll check it out for you." Sure enough, my brakes are wearing. However, Brian explained to me how much wear there was and how I didn't need to have it down right then, just sometime in the near future. Is was so nice to be able to not have to stand there and state, Well I don't have the money to do that right now, etc when one might feel pressured by the staff to get it done immediately - The feeling you get at a lot of service stations. At the same time, had it been urgent I know Pats would have informed me of such because they actually care about their customers! How refreshing
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