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wedding vendor - Review by citysearch c | Petals With Pizzazz

Petals With Pizzazz

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wedding vendor 9/16/2009

Unfortunately, we had a very bad experience. The owner was very responsive throughout the early contract phase, always emailing, calling and answering questions. However, once we signed the agreement and made a substantial deposit, communication came to a standstill. She was very non-responsive in the months that followed, during a phase when we were very excited to see results and wanted to try to get mock-ups and discuss plans. Emails were read weeks later and phone calls went unanswered for months. The bride had given explicit instructions as to the centerpiece design, even providing a portfolio of pictures of her vision and was assured by the vendor that she had ""done this look many times and knows exactly what you want"" . Unfortunately, once received, the mock-ups were nothing like what we envisioned, contracted for or provided for in pictures. To make matters worse, with each mock-up, we were quoted a much higher price than contracted (not small change) even though the ""vision"" we kept repeating had not changed. I would not recommend this vendor for wedding floral design. Cons: not responsive; quality of mock up design more
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