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Rude Staff - Review by citysearch c | Top of the Hill Restaurant & Brewery

Top of the Hill Restaurant & Brewery

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Rude Staff 9/5/2009

I have always enjoyed going to TOTH due to the fact that it is a great view of Franklin Street and a decent crowd. I have been going there consistently for many years after the football games. However, I have been very frustrated recently due to the arrogance and difficulty of the staff. It all comes down to poor management. I can understand not taking game day reservations, but why would they turn away people because ""they are no longer serving lunch, etc"" on a mid afternoon game day AND they stop serving food at 10PM. They could make a ton of $$ here after the games. Also, Michael Jordan was there tonight, and one of the managers kept telling everyone not to take pictures (based on MJ's request) and while everyone was following ""the rules"", he kept saying that he was going to ask anyone to leave that tries to take one. I am a professional and don't need a 20 something year old that I will be kicked out of the place. He could have politely said that MJ has requested no photos please and got the same point across. Also, since when does MJ control what the fans of CH do? Pros: Atmosphere, beer selection Cons: Difficult Staff more
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