So you're on Citysearch because you're tech savvy and you scour reviews before you make any kind of large purchase. I went to this place mainly because of the ratings here which I now believe are less than on the level. Many of the reviewers here sound as though they had some kind of mystical experience. It?s also odd that almost all the 5star reviews here are written by reviewers whose only review is scassi. Scassi also advertises their Citysearch reviews on their website. We wound up waiting two months to get the final ring - two months I spent wondering how there could be so many insanely good reviews - two months I spent emailing and calling the confused sales girl. She was very nice but consistently provided contradictory or misguided information on what ring we were actually getting and where it was coming from. She even requested that we not call but rather use email even though she had somewhat limited command of English which led to many emails beginning ?When you say X what exactly do you really mean?? Again, the place is a business and I?m sure some people have good experiences, some mediocre and some bad ? but this place is NOT the diamond Shangri-la that the reviews here make it out to be. Once I started reading the reviews again I had to laugh at all the effusive typing. Funny how much I?ve come to depend on reviews.
Pros: Price, Quality
Cons: Paranoia, Confusion
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