I have lived in Austin my whole life and bounced around with different salons over time - until last year (2008), when Mercedes cut my hair. My first appointment was great. I wasn't sure exactly what I wanted, but gave her some pointers on what I thought I was looking for - ever since then NO ONE will cut my hair but her. In fact, I recently moved to Dallas for a job and I still drive back to Austin to get my haircut by Mercedes - which is great because she works weekends too! Yes, sounds a little ridiculous to drive 3.5 hours for a haircut, but she is THAT GOOD. I understand some of the other complaints up here about the other staff, or perhaps the rushed experience - that may be true and I just don't notice it - but even if I did, I promise I would still go there, because Mercedes is a miracle worker and I have loved every haircut she has done for me.
Pros: Mercedes, the products
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