Laura is the absolute greatest! When I arrived in her office she immediately made me feel comfortable and unrushed. Even though I spent almost a year educating myself about diamonds, she spent TWO HOURS giving me a one-on-one tutorial about everything you would ever need to know about selecting and purchasing a quality gemstone. We proceeded to look at a wide variety of diamonds (ALL CERTIFIED) and see the difference in them side by side. It was reminiscent of being in a lab class at school. When I tried to get every other jeweler to do this type of comparison, they all balked! (BEWARE!) I even told Laura that I would be comparison shopping and would not make a purchase that day. Instead of discouraging me, she told me of sales tactics to watch out for while I shopped! Boy, was this handy! I quickly learned the difference between a salesperson and a gemologist. After having people attempt to sell me a different cut of diamond (assuming that I didn't know the difference) to trying to sell diamonds with no or unreliable certifications for the same price as Laura's certified stones, I returned to her to select my diamond and have a ring custom made for my fiance. She even rushed to have it to me in less than 2 weeks! Thanks to Laura, my proposal was perfect!
Pros: extremely patient, knowledgable and affordable
Cons: none
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