Too bad there isn't a zero star rating.
I had a hectic week of meetings and based on the recommendation of a colleague was hoping for deep relaxation at Ummelina. Unfortunately the promise of the services as described on their website was never met. Instead throughout the entire Pacific Rim Journey they were either selling me on their products or trying to upsell me on services. I came to relax, I got a sales pitch at every turn while there, and I walked out $360 poorer and frustrated by the experience. I called and emailed to express my dissatisfaction and they essentially defended their practices, gave me an empty apology, and left it at that. I've been to a number of spas around the country, DO NOT waste your time or money on this place.
Pros: Website that lures you into thinking it'll be memorable
Cons: The service and the constant sales pitch for their products
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