How unfortunate for me to find the Gene Juarez Salon.
While it is modeled after "Frederic Fekkai" Salons, it is just a "wannabe", inexperienced version of it.
The Balayage Colorists are the worst. They are totally faking it....with all the right words....but cannot deliver.
They each have the same story...you can hear them tell every single client, "Don't expect to see great results for a few months". You can go for a year and never see great results....simply because they are not capable of pulling it off.
After being ruined with orange hair, by their Color Director/Instructor, Tony Kim, their Customer Service Director invited me to come back so that their "Top Colorist" Alania, could fix it.
I met with her and their Top Hair Designer to review photos, and consult on what had to be done. She seemed to understand.
Alania created Another TOTAL HAIR DISASTER....this time my hair was WHITE, WHITE, WHITE....as in "Bride of Frankenstein".
I was Shocked, the Director Designer was Shocked, but Alania just didn't get it...."What Problem?"
Back to the bleach for another "fix". The final result was awful, but by this time my hair was fried and broken.
IT WILL TAKE MONTHS FOR MY HAIR TEXTURE AND COLOR TO RECOVER FROM THESE IRRESPONSIBLE MISTAKES.
If you are looking for beautiful blond, "RUN, DON'T WALK FROM THIS SALON".
TAKE THE TIME TO READ THE OTHER REVIEWS...THERE DEFINITELY IS A PATTERN HERE.
Pros: VERY INEXPERIENCED COLORISTS
Cons: THE COLORISTS ARE FAKING IT....RUN, FROM THIS SALON
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