While I understand that they have had a change of locations recently and that that can be difficult, how do they expect to make money if no one is answering the phones? I have been calling for DAYS trying to reach someone and NO ONE ANSWERS THE PHONE. NO ONE RETURNS MY MESSAGES. Exasperated, I walked into their new building and requested to make an appointment. The woman told me to call the number and when I told her that no one answers the phone, I was AGAIN told to just "keep calling". Appalled with their horrible customer service from supposedly one of the best spas in town. What is going on over there?????
Pros: none because i can't book an appointment!
Cons: NO ONE ANSWERS THE PHONE
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