I have been a patient of Dr. G for many years now and love the practice. I understand some of the problems other people have with the front office. But people have to understand there are policies and procedures in place for a reason. It seems like most of the people with complaints were trying to deviate from the policy or procedure. Antrice is pretty cut and dry but she has to be if you dont have your copay then you dont see the doctor. Its like trying to get gas but no paying for it and saying can you bill me for it I am good for it I promise. Would that ever happen No so why should a doctors office be any different. If you give the wrong insurance card you should be more alert and aware of what insurance card you are taking prior to going to the doctor. People scam on medical bills all the time and those bills are the first to ignore. It was not the offices fault they did not get paid for the services it was the person giving the wrong information. Antrice is always quick to ask has your insurance changed since the last visit that is the chance to look at the card and say oh yes sorry gave you the wrong one. End of issue. I would like Antrice to slow down and talk slower she is in the South we listen slower. It also would hurt her to smile more often that always makes people feel more comfortable. I think the office is great and I will continue to go there and will contiunue to send him friends. I play sports and have many injuries and he fixes me up and sends me out the door. So in the end ignore the bad reviews and see the Doc he is in!
Pros: Good Doctor
Cons: they dont take credit cards
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